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Lowcountry Endodontics (Mt Pleasant Endodontist) AAE Board Certified Root Canal Specialist


General Information

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Office Policy



The fee for your endodontic treatment will be based on the extent of treatment. During your initial visit, we will discuss the estimated number of visits, their length, and the fees involved.

The fees for a consultation and/or treatment are due on the day of service before treatment is rendered. For your convenience we accept Visa, MasterCard, checks (under $100.00), and cash. As a courtesy, for those patients who have insurance, we will be happy to file a claim with your primary carrier. For us to efficiently file your claim, it is your responsibility to bring the policyholders information as well as your insurance company’s information.

A common point of confusion is about how the insurance company determines UCR (Usual, Customary and Reasonable). Many carriers determine what “they” consider UCR by a negotiated list between them and your employer for a given procedure. The payment listing is related to cost of the premiums and the geographical area where the services are rendered, usually separated by zip codes. An insurance company surveys the area, calculates an average fee, takes 80% of that fee and considers it UCR. The most common misconception is that your insurance company will pay 50%, 80% or even 100% of our fee. This is not true and very misleading. In most cases, the payment your insurance company issues is usually much less then the actual billed amount that we charge.

It is our policy to collect the estimated amount your insurance carrier is not expected to cover, on the day of treatment. Please note that once your insurance company has paid on your claim, you are responsible for any balance that remains on your account.

In some cases a refund check will be due back to the patient once their carrier has paid our office. Although your insurance company notifies you by mail as to what amount they have paid our office, often the check is not issued for 2-3 weeks after this notice has been printed and sent.  A patient should receive a refund check from our office within 30 to 60 days after having received payment from their carrier.




 For the couresty of Dr. Maltezos and other patients in pain, we require a 24 hour notice for the cancellation of your appointment or a $75.00 fee will be charged.

Payment of services for the treatment of minors is the responsibility of the accompanying adult.

Fees incurred from the collection agency will be the responsibility of the patient.

We will charge $40.00 for returned checks.



As a service to our patients, we are pleased to offer the CareCredit card, the nation's leading patient payment program. With CareCredit you can finance 100% of your dental care and there are no upfront costs, no annual fees, and no pre-payment penalties. So, you can begin your treatment today and conveniently pay 3 monthly payments.

CareCredit can be used by the whole family for ongoing treatment without having to reapply.  It only takes a few minutes to apply for CareCredit and you'll receive an online decision in seconds! Apply Now or see our staff for more details.

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* terms and conditions